Privacy Policy

Connection Advisory ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This policy outlines how we collect, use, and safeguard your data in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.

1. Introduction and Scope

This policy applies to all personal information collected by Connection Advisory, whether through our website, email communications, or during the provision of our consulting services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Collection of Personal Information

In terms of POPIA, "Personal Information" refers to information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. We may collect the following:

• Contact Details: Names, email addresses, and telephone numbers provided via our contact forms.
• Business Information: Company names, job titles, and specific business challenges shared during consultations.
• Technical Data: IP addresses, browser types, and usage data automatically collected via cookies (Operator data).

3. Purpose of Processing

We process your personal information only for specific, lawful purposes defined under POPIA:

• To provide and manage our advisory services to you.
• To communicate with you regarding your inquiries or projects.
• To comply with legal obligations imposed by South African law.
• To improve our website functionality and user experience.

4. Sharing of Information

We do not sell your personal information. We may share your information with trusted third-party service providers (Operators) who assist us in operating our website or conducting our business, provided they agree to keep this information confidential and process it in accordance with POPIA.

5. Security of Information

We take reasonable, appropriate technical and organizational measures to secure the integrity and confidentiality of personal information in our possession to prevent loss, damage, or unauthorized destruction.

6. Your Rights as a Data Subject

Under POPIA, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we update or correct any out-of-date or incorrect personal information.
• Deletion: Request that we destroy or delete your personal information (subject to other legal retention requirements).
• Objection: Object to the processing of your personal information on reasonable grounds.

7. Contact Information

If you have any questions about this POPIA Privacy Policy or wish to exercise your rights as a data subject, please contact our Information Officer:

8. Information Regulator

If you believe that your personal information has been used in a way that contravenes POPIA, you have the right to lodge a complaint with the Information Regulator of South Africa.